BMJ4038 : Administrator - Bolton

Salary: £11,000 - £15,000 per annum

Are you looking for a career in the financial industry.

Do you want to work for a company that has excellent working conditions, great prospects and fantastic benefits.

This role will be working for a well established and respected company within the pension industry. You will be working as part of an admin team to support the delivery of excellent customer service by administering and processing pension scheme transactions in accordance with procedures,
standards and controls. You will:

- Complete a series of procedures and routines to ensure the accurate and timely transaction of customer letters, telephone calls, claims or applications. Initially, this is likely to involve more routine processing, but at all levels involves providing the highest level of customer service and dealing with queries (for both clients and colleagues) efficiently and accurately, and working within agreed timescales
- Ensure that records are updated and completed for all transactions to meet Company requirements and maintain the integrity of the database and client records, ensuring regulatory deadlines are met
- Resolve standard queries/non-complex issues by letter, by reference to established frameworks and procedures. This will initially mean producing standard letters and limited telephone contact with clients and their representatives. The role will also involve liaising with other departments
within the Company, requesting information and chasing progress.

You will have previous admin experience ideally within a pensions or similar finance background such as IFA, banking or mortgages or will have good admin experience and the desire to make a career in this industry. You will have accurate keyboard skills and be comfortable using Word and Excel. Experience of working with SSAS would be beneficial but not essential. Ideally you will have 5 GCSE or equivalent, including maths and English.
You will be
- Able to understand and conform to laid down processes and routines
- Empathetic with customers and colleagues
- Good at working to deadlines and progress chasing
- Numerate and able to carry out manual calculations as required
- Articulate with letter writing skills to include good spelling and grammar
- Good communication skills with listening skills and telephone skills
- Self-confident
- Organised and systematic with an analytical approach to problem solving
- Flexible, professional and committed

There is a good salary, 25 days holiday and bank hols, free parking, excellent prospects and a superb benefits package including a bonus scheme, contributory pension scheme, life insurance, a Childcare Vouchers Scheme, a Flexi-holiday Scheme, interest free Season Ticket loans, free eye
tests, Sports & Social Club membership and events, and access to discounted products & services.

Area: Bolton
Category: Administration

Click here to apply to this job