Ref: WJS3264   Customer Service Manager

A fantastic opportunity for an experienced  Customer Service Manager to work for a well established company with lots of progression.

Salary: £26,000 - £29,000

Benefits: Free onsite parking and career progression.

45 hours per week, Sunday to Thursday, between the hours of 0600 and 2000. Weekend work maybe required.

Duties will include:

• Managing and developing the customer service team and help desk function whilst ensuring department objectives and KPI’s are achieved
• Developing the team through performance management, providing and reviewing objectives for your team
• Managing personnel issues on a day to day basis including recruitment, coaching and training, holiday and absence cover and dealing promptly with disciplinary issues

The successful candidate needs to be highly flexible and have a good knowledge of the Microsoft systems. Excellent communication, organisational and planning skills are also essential along with the ability to be team orientated, assertive and able to propose and implement new ideas.

If you have the relevant experience, have your own transport and are interested in this position please call Joanne at Jobwise on 01925 444432 or e-mail your cv to joanne@jobwise.co.uk

PLEASE NOTE:
We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check back and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.