Ref: WJS3279   Customer Service Team Leader

Do you have previous experience of leading a team? 

We have an excellent opportunity paying17.5K working for a well established company in Widnes.

Benefits: Free on site parking

The role will involve:
 
Leading, training and developing the team
Providing customer service whilst being commercially aware and ensuring documented procedures are adhered to
Ensuring the customer service functions run correctly outside of normal working hours
Liaising with customers and dealing with escalations
Reviewing processes to ensure they are current and reflect best practice
Managing personnel issues including recruitment, coaching and training, holiday and absence cover and dealing promptly with disciplinary issues

Skills and Experience:

The successful candidate needs to have previous experience, be highly flexible and have a good knowledge of the Microsoft systems.

Hours

6am - 6pm on a 4 on 4 off shift pattern.

Benefits

Free on site car parking plus 20 days holiday

If you have the experience and are interested in this position please call Joanne at Jobwise on 01925 444432 or e-mail your cv to joanne@jobwise.co.uk

PLEASE NOTE:
We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check back and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.