I am currently recruiting for a 3rd Line Support Engineer to join a leading Managed Service Provider specialising in IT & Telecoms based in the Stockport area. Offering a salary up to £41000, this is a permanent position and is a fantastic opportunity which will suit a candidate who is CCNP Qualified with 5+ years experience in a network support role. This is a great time to join this close-knit team as the company enters an exciting period of growth in their brand new offices.


About The Role:

Delivering 3rd line support and infrastructure projects

Systems and network development – includes making recommendations on changes and improvement

Product testing and integration

To assist in the delivery of service provision in accordance with service level agreements

Working at a desktop and server level as well as network configuration (WAN/LAN/WLAN/VLAN)

Support the technical pre-sales manager with any network/system design requirements

Produce and update technical support documentation and network diagrams

Offering 1st and 2nd line support assistance when required


Essential Skills & Experience:

Candidates must have a CCNP qualification

5+ years experience working with in a network support role

Technical knowledge of routing protocols – OSPF, EIGRP, and BGP

Strong understanding of VPN technologies – IPSec, SSL, GRE and L2TP

Understanding of network technologies [TCP/IP, DHCP, DNS, PSTN, ADSL, FTTC, Routing]

Experience of working with a WAN environment

Excellent interpersonal skills with ability to communicate in a professional manner at all levels

Ability to work under own initiative with minimal supervision

Friendly, calm and approachable ‘can do’ attitude


About The Benefits:

Salary £37000-£41000

Working hours: Mon – Fri 9:00AM – 5:30PM (1hr lunch)

Holidays: 20 days + bank holidays which rises with years of service

Free Parking

Company pension scheme with employer matched contributions

To Apply

If this sounds like a role you will LOVE, please send your CV to  josh@jobwise.co.uk


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