A large and successful company are recruiting a temporary Customer Service Advisor for their offices in Wigan. With free parking on site and dress down Fridays, this is a fantastic opportunity for someone experienced in Customer Service.

About The Role:

This role will require a strong customer service background

Processing and taking responsibility for customer sales orders

Tracking orders and keeping customers up to date

Developing strong customer relationships with a proactive approach

Answering customer enquiries and complaints and forwarding enquiries to appropriate departments

Understanding products by working closely with relevant teams and being able to use that knowledge to provide excellent customer service

Raising customer quotations and following through into sales where possible

Entering customer orders into the system with accuracy

Passing over sales leads

Providing support to sales team

Liaising with sales teams to deal with customer complaints and enquiries

General administrative tasks

Essential Skills & Experience:

The ideal candidate must have experience in Customer Service with strong communication skills

Will have experience using Sales Order Systems

Must have the ability to work under pressure and work to tight deadlines

Must be approachable with a positive and friendly attitude

Will have strong administrative skills and be accurate with data entry

Knowledge of the construction industry is desirable but not essential

About The Benefits:

Hourly rate of £8.50

Smart workwear Mon – Thurs and dress down Friday

Hours are 9am – 5pm Monday to Friday (30-45 min lunch)

Free parking on site

To Apply

If this sounds like a role you will LOVE, please send your CV to  sally.baronmartin@jobwise.co.uk

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