We are currently recruiting for a Customer focused End Point Assessment Officer for a Dynamic Awarding Organisation based in Sale. This a permanent role offering a salary of £18,000, free parking and an Immediate start for the successful candidate. If you a hands on approach in helping Customers then this is the right role for you.


About The Role:

Dealing with incoming queries from existing and prospective customers

Communicating with other departments to meet customer’s needs ad requirements

Maintaining proactive and regular contact with customers to promote relationships

Provide leadership and training relating to our products to maximise opportunities for upselling and cross-selling for existing and prospective customers

Regularly checking customer websites and providing advice and support on compliance around marketing qualifications

Develop and maintain understanding of company policies and internal processes and the wider educational landscape

Maintaining records of all contact with customers using CRM

Support Business development team in booking appointments with current customers

Liaising with other departments internally to facilitate a smooth customer journey

Essential Skills & Experience

Previous Customer Service and Administration experience is essential

Must be flexible

Can do attitude and a Hands on approach

Strong telephone manner

Personable

Experience within Education or Health and Social care sector is desirable but not essential

About The Benefits

Working Monday to Friday 8:30am – 5pm  with an one hour lunch

Free Parking

Offer a loyalty bonus

Birthday day off and 20 days holiday plus bank holidays

Working for a fun, dynamic organization

To Apply

If this sounds like a role you will LOVE, please send your CV to destiny@jobwise.co.uk



We aim to respond to all successful applications within 2 days. If you haven’t been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.


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