We are recruiting for an experienced IT Support Technician for working on behalf of the NHS in the Prestwich area.  This is an ongoing temporary role looking for a candidate who can start immediately and is paying £9.31 per hour, rising after 12 weeks to £9.95 per hour.

About The Role:

Providing phone and site support to staff within the trust to identify and analyse a range of IT problems, including installation of the new equipment and troubleshooting

Being a point of technical escalation and 2nd line technical support to the IT service desk

Fixing diagnostic faults and recommending appropriate solutions by using tools and fault finding techniques to identify root causes

Investigating, diagnosing, testing and resolving faults / problems from internal and external stakeholders

Supporting in VOIP by managing the day to day provisioning of mobile phones including ordering equipment

Assisting with asset management and maintaining the asset management database

Performing set up, configuration and maintenance tasks to end user devices

Liaising with customers on the procurement of computer and IT equipment

Working across the offices at Prestwich and other sites in Manchester when needed with the Senior Technician


Essential Skills & Experience

Strong understanding of IT, Windows operating systems and Microsoft Office

Methodical and analytical

Excellent Communicator

Effective problem solver  

Able to work to deadlines and multi task

Great organisational skills

Strong attention to detail

Able to follow instructions and procedures

Strong IT technical support knowledge of hardware and software installation, configuration and support

Must have own transport to travel to other locations in the Manchester area


About The Benefits

Hours of work, Monday – Friday 9.00am – 5.00pm

Rate of pay, £9.31 per hour, rising after 12 weeks

Long term temporary work

Weekly pay

Onsite car parking

To Apply

If this sounds like a role you will LOVE, please send your CV to calista@jobwise.co.uk

We aim to respond to all successful applications within 2 days. If you haven’t been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.


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