We are currently recruiting for a Scheduler for a well established, award winning company based in Warrington. This is a fantastic opportunity for a candidate who is looking for a new challenge and a great company to work for. This is a permanent opportunity offering the salary between £18700 – £22,000, free parking, fantastic benefits package and an immediate start.
Hours of Work: Monday to Friday 8.30-5pm
About The Role:
Scheduling responsive and planned appointments for field-based operatives across the business – being conversant utilising multiple works management systems
Handling and resolving telephone and email enquiries from clients, tenants and colleagues
Proactive outbound telephone calls – persuading and influencing tenants to arrange appointments
Liaising with, and directing, field-based operatives
Sharing ideas and insight in order to continually improve the function including increasing appointments made, appointments kept and properties accessed
Understanding of each contract’s response times and service level agreements (SLAs)
Identifying and escalating early warnings for risk to response times/SLAs, productivity outputs and process
Understanding the difference between planned and responsive
Manage tenant enquiries in a friendly and helpful manner as well as responding to client enquiries promptly and professionally.
Essential Skills & Experience
The successful candidate will have experience in below roles :
PPM Planning/ Coordinator
About The Benefits
Salary Between £18,700 – £22,000
23 days holiday plus bank holiday’s
Highstreets Vouchers Staff incentives
If this sounds like a role you will LOVE, please send your CV to Stephanie@jobwise.co.uk
We aim to respond to all successful applications within 2 days. If you haven’t been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.
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