This highly successful international company is looking to recruit a Customer Support Co-ordinator covering 12 months maternity . If you are looking for a varied Customer Service role paying up to £20,000 a superb modern working environment, excellent benefits including 25 days holiday plus bank holidays, pension, bonus scheme, employee benefits scheme and free parking.


About the company:

This truly global company provides a wide range of services across various sectors to enable their customers to successfully run their business. They offer an excellent modern working environment and excellent prospects for their staff.


About The Role: Taking full ownership and delivering exceptional Customer Service by liaising with customers and proactively informing them on any changes to their order.


Dealing with incoming calls from internal and external customers

Responding to calls, email and web chat enquires within the agreed lead-time

Resolution of all customer complaints

Processing customer claims on the in-house system

Processing credit requests

Liaising with stores when orders haven’t been received by the cut off date

Processing new store starter packs

Attending both internal and external meetings

Maintenance of the sales order book

Creating daily reports

    

Essential Skills & Experience

Positive, enthusiastic and motivated to meet deadlines

Proactive in ensuring that customers’ requirements are met

Attention to detail

Monitors and manages own time to ensure daily objectives are met

Flexibility when required to meet deadlines

About The Benefits

Salary of up to £20,000

Monday – Friday 8:30am – 5pm

Bonus scheme available

25 days annual leave plus bank holidays

Pension scheme

Free onsite parking

Employee benefit scheme

To Apply

If this sounds like a role you will LOVE, please send your CV to ryan@jobwise.co.uk

We aim to respond to all successful applications within 2 days. If you haven’t been contacted within 2 days your application has been unsuccessful and your details will not be held.  Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

 

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